Delivery

  • We always aim to deliver your order promptly but cannot accept liability for delay.
  • Orders with Next Day Delivery must be placed before 3pm in order for delivery to be made the next day.
  • Deliveries must be signed for by a person of 18 years or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.
  • It is the responsibility of the customer to report goods damaged in transit.
  • If an order is upgraded beyond standard delivery, to Next Working Day, Next Working Day AM/PM, or Saturday Delivery options, and it fails to be delivered on time (see checkout page for definitions of when these orders will be delivered) you are due a refund of the difference between the standard delivery charge and the upgraded delivery charge.
  • Refunds will not be issued in the instance of an order being placed outside the conditions of the delivery parameters stated on the checkout page.
  • We shall not be liable to pay any compensation to you, other than any refund as stated above.
  • No compensation can be offered for loss of wages due to failed or late deliveries.
  • Customers accept responsibility for the safe storage and use of the products upon receipt. Abbys Wine Bar & Bistro Ltd is not liable for damage caused by customer mishandling.
  • Alcohol is best enjoyed in moderation.